The Role of Sustainable Quality in Achieving Green Hospital Requirements A Descriptive and Analytical Study of the Opinions of a Sample of Administrative Leaders in Private Hospitals in Duhok

Abstract

Achieving sustainable quality management programs in healthcare is a global goal implemented year after year. Therefore, sustainable quality must now be placed at the forefront of basic healthcare priorities in all countries. Organizations in general, and hospitals in particular, are witnessing a new trend toward environmental protection, coupled with a growing awareness of the environmental damage caused by hospital operations and activities. Therefore, the research aimed to study the role of sustainable quality (responsiveness, reliability, digital transformation and smart activities, infrastructure, social quality, and sustainability) in achieving green hospital requirements (green leadership, waste management, green transportation, green energy management, chemical management, green procurement management, and pollution treatment) in the organizations under study. This represents the main hypothesis of the research by establishing correlations and influences between the independent and dependent variables. Questionnaires were distributed to collect data from a random sample and analyze them statistically. The sample numbered (143) administrative leaders from the research community, and (110) valid questionnaires were retrieved for analysis. The research reached several conclusions, the most important of which was the confirmation of the main research hypothesis that there is a correlation and influence between the dimensions of sustainable quality in achieving the requirements of green hospitals. The research suggested the need to move beyond some of the traditional methods adopted by the management of the organizations under study and adopt them to achieve sustainable quality through advanced technology to meet the requirements of the green hospitals under study. Keywords: Sustainable quality (as mentioned above), green hospitals (with the requirements mentioned above